||Welcome to Year Four:
Where has the time flown?
Hard to believe just 4 years ago, we
decided to take another plunge in publishing by starting a monthly
e-zine. Here we are four years later still sharing ideas and
thoughts with a loyal group of leaders and new subscribers along the
way who tell us what we share has impacted them. I am humbled by
their kind words.
We are committed to providing you with a
monthly read of motivation, education, information, illumination,
and sometimes even a bit of frustration (if we have challenged you
to look at an area that might need a little tweak).
It is a
privilege to share my thoughts in a conversational manner with you
each month. I am grateful for being allowed into your mail box each
We look forward to many more years
together. Thanks to my friend with the eagle eyes, Irene
Gaudet who gently teaches me by proof reading each issue and making
suggestions to make it read better. Thanks, too, to each of you who
read it and pass it along to your friends, colleagues, and family to
Please drop me a note from time to time. firstname.lastname@example.org
Visit: www.inthecompanyofleaders.com Release date: August
PS: Check out our newest creative leadership writing
Point to Ponder
Observing and measuring performance - Keys to effective
If you are truly dedicated to helping those you lead
or supervise to improve their performance and productivity, it helps
to actually watch them in action. Professional coaches in
the athletic arena use on-site observation and film replays. This
allows them to isolate and work on specific areas, techniques, or
skills needing work. In the business world these 'instant
replays' may be filtered or edited by the people reporting them
to the coach/manager/leader. It is difficult to know how well people
are doing without actually observing and/or tracking their
performance. Better observation systems and relevant
information will lead to a better result and better
Over the years, one of my bigger management
challenges was to work with those who I supervised to be more
productive on the job. I've had a fair amount of challenge and
success as a small business owner and as a manager for larger firms
in helping my employees succeed. I just love it when I see
people grow and win!
Long before coaching became a 'buzz' word, I found
myself using some of these 'management' techniques in
coaching my staff, in helping them set goals for successful
learning, and in moving their skill sets up the ladder so they could
be promoted. In the 1970's I was hired to open a Big Boy's franchise
Center. A year or so
later, I was asked to go to
Calgary and assist the
franchiser there in re-energizing his staff at 3 stores. After my
departure, my two assistants were promoted; one to take over my
store and the second to take over the store in the east side of the
city. Their leadership skills had been honed and they had the chance
to shine. They each did very well.
I had a similar experience when I was head
hunted as part of the management team to open the first two
Home Depots in BC. Several of my staff were tapped to move up into
management as new stores opened. I have found that coaching as part
of the training and motivational process works very well.
It works well in the
management of volunteers too. I could tell you many success
stories of boards and those who responded well to these leadership
One example was during my extended term as President
of CAPS-Vancouver, (1999 & 2000). We had a serious
organizational challenge as we had a low bank balance, low
membership, and low energy in our meetings. It took recruiting and
creating a motivated, success focused team to make it happen and to
reverse the process. It took a leadership coach to call the plays,
help set the goals, and continue helping our volunteer leaders grow
to take on their respective roles and to serve our membership.
Did it work? You bet it did! At the
end of our extended term, we had tripled our membership; had a
healthy bank account; a reasonable budget for the next year; a
3-year succession of leaders (succeeding presidents did an awesome
job); hosted the following national convention; a healthy, fully
active board; the next year's meetings already booked; and a very
relieved and tired Immediate Past President.
Canadian Association of Professional Speakers National
recognized our growth in 2000 by awarding us Chapter of the Year and
our CAPS National President, Patricia Katz awarded me a special CAPS
President's Award 'for my energetic contribution to the
advancement of CAPS and my living example of the power of
one.' I was overwhelmed at this recognition, as I did
not see it coming. Yes, Coaching works!
Successful managers (coaches) look at both the results
and the process to find areas where they can assist their employee's
or member's fine tune or tweak their success skills for enhanced
performance and productivity.
Performance observation and measurements must be done
on a regular, recurring basis to offer ongoing validity in your
coaching efforts. A little feedback and instruction closer to
the activity is the most effective. Performance reviews, as done in
most businesses once or twice a year, are not effective and can at
times be counter-productive.
Learning how to observe your employees or team members
without making them feel intimidated or uncomfortable is a skill
you'll need to acquire as you evolve your leadership and coaching
Bob 'Idea Man' Hooey, www.ideaman.net
Put your Signature on Your Career
by Denis Waitley
No one exemplifies the concepts in this article better than
Antonio Stradivari, an Italian violin maker who lived from 1644 to
1737. Stradivari died at the age of ninety-three, at a time when the
average life expectancy was a little over thirty-five years. He
taught himself his trade. His tools were primitive, and he usually
worked alone until later in life, when his sons joined him.
Stradivari had a passion. He put the best of himself into every
violin and viola. When he was finished and was certain that his
craftsmanship measured up to his personal standards, he signed his
name on the instrument.
Nearly three hundred years later, his violins
sell for hundreds of thousands and even millions of dollars, and
Stradivarius is a synonym for quality throughout the world. But far
from every man or woman with uncommon standards of excellence become
celebrities. At this very moment, thousands or tens of thousands are
working unknown and unsung in industry, the arts and the sciences.
The public has never heard of them and probably never will; yet they
refuse to turn out shoddy work. They are in the minority, but that's
where they've always been - playing for a gallery of one, for their
own inner applause. Remember, people who consistently do things well
set their own standards and make themselves measure up. In so doing,
Give the best of themselves to benefit others, making their
work a source of joy and satisfaction while they experience deep
self-respect from being uncommon
Build a kind of security that lasts a lifetime or beyond,
because respect for quality always abides and will always command
the highest price. If you accept nothing but excellence from
yourself and feel entitled to put your name on your work, both
will endure. The bitterness of poor quality lingers on long after
the sweetness of low price.
Chase your passion, not your
pension!Reproduced with Denis' kind permission from
Denis Waitley's Weekly Ezine. To subscribe to Denis Waitley's Weekly
Ezine, go to www.deniswaitley.com
Copyright © 2008 Denis Waitley International. All rights reserved
Last Minute News
What an amazing month. Lots of new projects on the
go, my trip to Las Vegas to visit friends (Robert and Christine) and
attend the NSA Presentation and Performance lab was amazing.
We even had veteran entertainer Rich Little drop in to share a few
lessons from his successful career.
Celebrated my personal new year with an evening with my CAPS
Edmonton Colleagues and a visit with my sister and her
Was one of ten trainers from across North America at
the 2nd Annual CPSA Corporate Sales Challenge in Calgary. Wow, what
an action packed afternoon.
Spoke to 142 delightful ladies
(and two gentlemen) for the Admin. Assistants Association annual
professional development day. Great morning.
Then came home
to unpack and get ready to head back to Calgary to sit in with my
friend Mark Leblanc at his Achievers' Circle. He usually does this only in
the US and is doing this one in Canada. What a thought provoking and
success focused weekend. If you are an independent professional,
check this out.
Then flew to to Philly on Monday (28th) at
6:05AM to facilitate a group of Sales Leaders in refocusing their
efforts to help their sales teams in light of a slower market. Great
team and some good ideas to take home to their respective sales
teams and managers. And, hopefully a few new Secret Selling Tips sales team sign ups will come
from this investment of time.
Decided to attend the NSA Branding and
Promotions Lab after learning so much in Las Vegas. So changed
my flights and flew to Boston from Philly. Tell you about it next
May is going to be a very busy and focused month with client
coaching, writing, marketing and all of the new publishing projects
on the go. More so with the three areas of forcus: Achievers'
Circle, NSA Branding Lab, and my friend Michel Neray on
Esstential Message at CAPS Edmonton. Good to rethink what you are
doing and who you are doing it for, from time to time.
working on the two leadership publications; In The Company of Leaders, and The Power
of One! - Pocket Wisdom for Leaders. These will be
published for August.
PS: Pic is me on stage at The Golden
Nugget in Las Vegas, preparing to help demonstrate the
difference between a story line and a message
Thanks for reading
Bob 'Idea Man' Hooey
would be pleased to be a part of your success team and to work with
you to help make your conference, meeting or training event a
For more information about customized keynotes, professional
and personal leadership training and coaching, seminars/retreats,
please visit www.ideaman.net or call our Creative Office at:
(780) 736-0009 for availability.
Ask about a customized conference,
coaching or training package to suit your specific leadership,
career, company, or organizational needs.
Ask about our innovative leadership
and/or sales leaders' motivational training
PS: It was sunny and warm in Las Vegas.... soaking up
a few rays to last me until spring finds us up north. We had so much
snow mid April... wow!
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past issues of Ideas @ Work are still available on
- Motivational Sales Quotes
available from Secret Selling Tips
- Quite a few of Bob's articles coming in various
publications and websites: eg; Toastmasters Magazine; So To
Speak; Canada One.
- In the Company of Leaders is being created
for release mid August at the Toastmasters convention
in Calgary where Bob is keynoting their Leadership
Bob is a professional speaker, author,
leadership, sales, and business success expert.
"He works with innovative leaders who
want their people to perform at their best. He also works with
small business owners and sales teams who want to make more
is a long time leader and professional member of Canadian Association of Professional
Speakers, a member of NSA-Arizona,
as well as the International Federation for Professional
He is proud to be an active professional
member of these amazing groups of people dedicated to
polishing their craft and to better serving their clients and
Bob is the co-founder and a past president
of CAPS Vancouver, an honorary founding member of CAPS Sask.,
an honorary member of CAPS Halifax, as well as being an active
member of CAPS Edmonton. He served as CAPS National Director
He would be happy to discuss how he can
work with you to equip and motivate your leaders, their teams,
sales teams, or volunteers to grow and to succeed.
Call him today at 1-780-736-0009 to explore leveraging
his innovative Ideas At Work with your organization.
email him at email@example.com
Ideas At Work!
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