Point to Ponder
"I DO!"
Two words made all the difference. Whoever  said, "Talk is cheap!" did not speak the truth.
3 years ago, TODAY, I married my best friend. Irene and I were married in Las Vegas, NV by a local pastor. When the Pastor asked me the traditional question, "Do you take Irene to be your ..." I tearfully said, "I DO!" and I did! Thankfully she said, "I DO!" too. All she said when we decided to get married there was, "No drive through and no Elvis." 
When I asked her on the cruise to Los Angeles, "Would you like to get married?" She simply said, "YES!" and that one word started the amazing journey we are on now.
And my life changed, for the better!
Irene has enriched my life in too many ways to outline here. 
Life can be a long and lonely road and having someone you like and love along makes the journey more fun and more satisfying.  Irene and I love and like each other and support each other. We travel well together and enjoy each others' company. We have divergent interests and politics and that helps to keep us fresh and vibrant. I am so grateful and blessed to have Irene in my life.
Once you make the commitment things fall in place. Two simple words, "I DO!" or "I WILL!" can make a major difference if you are a person who lives up to your words.
  • Your words can lead the way to creating a path where there is no path.
  • Your words can lead to creating a team from a divergent group of individuals coming together for a common goal or good.
  • Your words can inspire others to step up and move past their comfort zones.
  • Your words can set you on a journey of personal leadership and action on ideas and dreams long dormant.
  • Your words can bring hope and help to others who are struggling; people who can learn and build from your lessons.
  • Your words can express the love, affection, and appreciation so missing in our lives. People are dying for words that touch their souls. You can speak them!
I am now working on the creation of our CAPS Edmonton leadership team. I will be their leader and President for 2012. Each of them said "I will" (in some form or other) when I asked them to help me and the chapter. 
What are you willing to say when challenged to step up, to make a difference, to move ahead?  Will you say, I DO?
See you next month.
PS:This Saturday I get the privilege of being the MC for friends of ours who are getting married. The words I share will, I trust, be uplifting, bring a laugh, and I hope help to make their marriage day a special one.
Archives of past issues are available on our www.ideaman.net website.


I originally wrote this leadership piece many years ago and have shared its wisdom around the world, in person and in print. I deliberately revisited it at this time as I am moving into a new leadership role. I will share this issue with the new team members and challenge them to challenge me to practice what I preach. 

12 Key Strategies for 'Bringing Out the Best in People'

By Bob 'Idea Man' Hooey

Alan Loy McGinnis wrote a book back in the last century about bringing out the best in people. It was well-received and gained exposure and acceptance among progressive leaders at that time.

Over the years, I've had the chance to reflect on what Alan outlined. In fact, as I wrote this I still have his 12 rules sitting on my wall above my desk as a visual reminder of how important they are in leading and coaching the people I work with across North America, and more recently around the globe.

If you are committed to being an effective leader or manager, perhaps they should be sitting somewhere close, so they are not far from your mind's eye. They provide the foundation for effective management, leadership success, and leveraged teamwork. Apply them well to equip and motivate your team to succeed. I include them, along with my own reflective thoughts, for your inspiration and illumination.

Expect the best from the people you lead.
See them performing at their best. Often people will rise or fall to the level of our expectations. See them as they could be, not as they are! Don't limit them by expecting less than their best.

Make a thorough study of the other person's needs.
Each person on your team is an individual with specific skills, talents, strengths,
weaknesses, needs, and dreams. Taking time to know them makes it easier to lead and direct them for mutual success. It allows you as manager or leader to help them
succeed in their respective role.

Establish high standards for excellence.
Leaders fail when they accept mediocre results or fail to set challenging standards. People will amaze you when you set the bar higher and lead by example. Don't be afraid to challenge your team to live up to and surpass achievable goals and standards.

Create an environment where failure is not fatal.
Mistakes are a natural part of life and taking risks means occasionally you fall short. If
your team feels supported and encouraged, they will take risks and move past their comfort zone into the winners' zone. Help them learn from the lessons of any mistakes or miss-steps and move ahead with energy to face the next challenge.
(This point, when shared during a presentation in Tehran, Iran got me into a nervous conversation with one of the clerics in the audience. He took me aside, following my presentation to talk about it. But that is another story.)
If they are going anywhere near where you want to go, climb on other people's bandwagons.
Sometimes you need to be honest and realize that people are not always going the
same direction or share the same values that you live. In that case, let them go and stay your own course. However, if they are going where you want the team to be, let them lead and be supportive. Be courageous enough to realize that you can follow your own path. Others who share your values will follow.

Employ models to encourage success.
This goes to the heart of leadership by example. Make sure this is modeled in your own management life and in the lives of those you promote, train, and delegate to succeed.

Recognize and applaud achievement.
People do not work simply for money or position. Each has his or her own needs. One of those needs, deep inside each of us, is the need to feel appreciated, informed, and important to the team. As a leader or manager, the most effective thing we can do is to recognize achievement and effort from those we lead and to share and publicly applaud their achievements.

Employ a mixture of positive and negative reinforcement.
We understand it is a good thing to provide praise and positive reinforcement in our
team members' efforts. This affirms their actions and encourages them to move ahead. It is also necessary at times to apply the opposite tack when one of them is doing something detrimental in the fulfillment or follow through of their role. Letting them know what is 'not' acceptable is also part of a leader's role. We can do it
nicely and in kindness, but do it we must if they are to grow and maximize their
potential. Amazingly enough, people appreciate knowing their boundaries.

Appeal sparingly to the competitive urge.
Each of us has a natural competitive edge. If used wisely, competition can be a great
tool to higher achievement. It has its 'dark' side in allowing divisive actions and attitudes to creep into a team environment. Focus on the team accomplishment and mutual win. Encourage each to compete for higher standards and personal skill development.

Place a premium on collaboration.
This is where team - 'works', and where effective managers and leaders learn to pull
people from diverse backgrounds, agendas, and experiences into an effective unit.

Brainstorming is one way of effective collaboration allowing each to build and draw on
the brainpower of one another. It is a great way to energize your team and draw from
their creativity to drive innovation and growth.

Build into the group an allowance for storms.
It is not always smooth sailing as a leader or in managing team efforts. Storms,
difficulties, challenges, detours, and disasters can strike when you least expect them. As a leader you need to build in allowances for these speed bumps in your team's progress and have some plans in place to cover each potential challenge. Sometimes you need to step in, give clear directions, and help them weather the storm.

Take steps to keep your own motivation high.
You are 'on' as a leader all the time. This means people will be looking at you and
taking their cue from you. It also means you need to keep your personal motivation high and maintain a positive outward attitude. This means you may need to find a trusted advisor or fellow manager who can discuss your challenges in private. Letting your negative feelings show can be devastating to your team. They look to you as being confident, clear in focus, and consistent in action and follow through. Don't disappoint them.

Learn to apply these management rules of the leadership road to smooth out your path and make it easier for those who follow you to walk in it.

Copyright 2009-2011 Bob 'Idea Man' Hooey www.ideaman.net All rights reserved. Used with permission of the author. Visit: www.SecretSellingTips.com Bob 'Idea Man' Hooey is a creative catalyst, productivity and leadership strategist who regularly writes for North American Consumer and Trade Journals, on-line magazines and company intranets. He has worked with leaders from Canada's 50 Best Managed Companies and organizations around the globe. He is the prolific author of 25 business, career, and leadership success books and the 48th person in the history of Toastmasters International to earn their coveted professional level Accredited Speaker designation.

He recruited a team and published a 3 volume Quantum Success series in support of Laura's Hope with 85 top North American authors and business experts. It is available free of charge to help you give your career, leadership, or business a quantum leap. Visit: www.QuantumSuccess.biz He published www.inthecompanyofleaders.com (40 top authors) in support of Toastmasters International and www.foundationalsuccess.com (30 top authors) in support of the CAPS Foundation. His publications are now being converted to Epub (Reader style) and will be soon found online at Apple, Kobo, Barne & Noble, and Amazon.

Last Minute News

Lots happening this month. 
  • Working with our new 2012 CAPS Edmonton leadership team to define roles and goals and to begin laying out our leadership year together.
  • Working with my fellow NSA Chapter Leadership Council members to help our respective NSA chapters.
  • Working with the amazing Wayne Lee who is headlining our upcoming CAPS Foundation evening in Toronto at the end of November. This is my final year of my 3 year term as a Foundation Trustee.
  • Preparing for CAMP NSA in November.
  • Off to Calgary again on the 14th and 15th.
  • Helping speaker friends promote their new book launches. Oct. 6th Mark Sanborn launches his latest book, Up, Down or Sideways. Check it out and buy one.
  • Working on client projects, presentations, and new writing projects as well as continuing to update my publications for conversion to EPUB (reader style).
  • Also getting the place in Egremont ready for the late fall and winter seasons.  Most likely will be leaving about half the gravel pile until spring. But I have made a dent in it and the parking pad is covered. Will let it pack over the winter and top up. The remainder of the gravel will go on the driveway.
  • Working on pulling posts from the old blog and adding to them for my new Ideas At Work! blog.
  • Creating time to spend with my beautiful bride as we continue our journey. Smile!

Thanks for reading

Bob 'Idea Man' Hooey would be pleased to be a part of your success team and to work with you to help make your conference, meeting, or training event a larger success. For more information about customized keynotes, professional and personal leadership training and coaching, or seminars/retreats, please visit  http://www.ideaman.net or call our Creative Office at:  (780) 736-0009

Ask about a customized conference, coaching or training package to suit your specific career, company, or organizational needs.

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 October 2011

                 What's New!
Today (Oct 4th) is Bob and Irene's 3rd anniversary!
Bob's EPUB (reader style) books are being picked up by Barnes & Noble, Apple, Kobo, Amazon.... and more to come.
Oct 1st, Bob was officially elected 2012 President for the CAPS Edmonton Chapter.

Connect with Bob:
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Watch Bob on YOUTube

About Bob

Bob is a professional speaker, author, leadership, sales, and business success expert

Bob is a long time leader and professional charter member of Canadian Association of Professional Speakers, a member of NSA-Arizona, as well as a charter member of the Global Speakers Federation.
He is proud to be an active professional member of these amazing groups of people dedicated to polishing their craft and to better serving their clients and audiences.
Bob is the co-founder and a past president of CAPS Vancouver, an honorary founding member of CAPS Sask., an honorary member of CAPS Halifax, as well as being an active member of CAPS Edmonton. He served as CAPS National Director (2000-2002).
He would be happy to discuss how he can work with you to equip and motivate your leaders, their teams, sales teams, or volunteers to grow and to succeed.
Call him today at 1-780-736-0009 to explore leveraging his innovative Ideas At Work with your organization.
Or, email him at bob@ideaman.net
Ideas At Work!
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Egremont, Alberta T0A 0Z0, CANADA