Principles On Power Negotiating Techniques
                                      
In the negotiation process, similar to the sale process, it is very important to understand the basic principles that make them successful.  Here are a few points that will assist you in becoming a powerful negotiator.

1.	It's better to focus on how you both can win. Especially if you are a Customer-oriented business that plans on being here for the long term.

2.	Regardless of what you want the other person must be satisfied or at least feel satisfied with what they got.

               3.   Separate the people from the problem. Focus on solving problems and not
                     on emotions wrapped around the problem.
                  
4.	 KNOW the negotiation style of the person you are negotiating with, is
 critical to leaving with a positive outcome for both.
                 
               5.   Focus on interests, and not your positions. Positions are fixed, but each of
                     you may have interests, which need to be met. Fixed items can put your
                     negotiations into a corner.
                  
               6.   Keep your emotions in check. Never fall in love with something or you may
                     lose some of your chips in the game.
                 
               7.   Listen and question the person you are negotiating with, as you may
                     discover a better deal than you ever thought was possible.

These principles when properly applied will give you an increased chance to successfully conclude your negotiation and walk away with an agreement that will satisfy both parties.

Copyright 2000 All rights reserved.  Bob 'Idea Man' Hooey, CKD is the author of 5 books including (Secrets of Effective Customer Service, Prepare Yourself to WIN!), and one of only 48 Internationally Accredited Professional Speakers. His articles to enhance productivity have appeared in local and North American trade journals and consumer publications. His free, online 'zine, Ideas@work can be subscribed by visiting his site at: http://www.ideaman.net Bob is the President of the BC Chapter - Canadian Association of Professional Speakers