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Duke's Creed
"In Hawai'i
we greet friends, loved ones or strangers
with Aloha,
which means with love.
Aloha
is key word to the universal spirit of
real
hospitality,
which makes Hawai'i renewoned as the world's
center
of understanding and and fellowship.
Try meeting
or leaving people with Aloha.
You'll
be surprised by their reaction.
I believe
it and its is my creed.
Aloha to
you."
Duke Paoa Kahanamoku
On our
recent adventure to Australia, I
mentioned our side trip to Hawaii where we had the
un-expected privilege of walking down the Waikiki beach,
shopping; and finally, as the sunset filled the sky, sharing a meal
with Bob and Rauna May at Duke's Restaurant & Barefoot
Bar on the beach, off Kalakaua Avenue.
This un-scheduled
side trip was Irene's 1st taste of the Hawaiian magic and
my 20th official trip to the islands. Been
there a few more times than that... but only count the times
I actually get out of the international holding area for a
tour or check in somewhere.
I have enjoyed every
single trip to the islands and this day was no different,
other than the pleasure of sharing it with Irene. We had a
great time exploring together and flew on to Sydney, Australia
about midnight later that day with a touch of Aloha spirit
in our lives. Perhaps we will get there again next January
for a few weeks of sun and fun and a bit of writing along
the way. Perhaps I can write a few of our Ideas @
Work issues adjacent to one of the beaches...hmmmm.
 Duke Paoa Kahanamoku was an
amazing man who in his later years became Honolulu's official
greeter and Hawaii's Ambassador of Goodwill & Aloha. He
is best known for his exploits in the sport of surfing and
helped catapult that sport into the spotlight around the world.
But there is more to him than just one of the sports he loved
and and at which excelled. Duke Paoa Kahinu
Mokoe Hulikohola Kahanamoku was born into an old
Hawaiian family and was one of the last full-blooded Hawaiians.
His grandfather was a Hawaiian high chief. His father was
a policeman.
With the world's
eyes most recently on BC and the 2010 winter Olympics, I thought
I would share some interesting background on the Duke. You
may not know that he was an Olympian for more than 20 years.
He won his 1st gold at 21, as well as a silver medal swimming
in the 1912 Olympic games in Stockholm; he won 2 more gold
medals in the 1920 Antwerp Olympics; he won a silver medal
in the 1924 Paris Olympics; and, finally, at 42, he won a
bronze medal at the 1932 Los Angeles Olympics.
He also swam in exhibitions
in 1918 to raise money for the 1st World War. He was inducted
into the Swimming Hall of Fame in 1965; the Surfing Hall of
Fame in 1966; and posthumously inducted into the US
Olympic Hall of Fame in 1984. In his spare time (1922-30)
he played parts in 28 movies while he lived part time in LA.
He served the people of the City and County of Honolulu as
their Sheriff (1934-59) and was elected 13 times. (Like father,
like son.)
 He has statues honoring his excellence in swimming
and surfing, as well as his role as the Ambassador of Aloha
in California, Australia, France, Hawaii and elsewhere.
Not bad for a beach boy who grew up with
the ocean as his playground and spent hours doing what he
loved most - swimming, canoeing, surfing
and body surfing.Doing what
you love
can lead you to creating an amazing legacy that will outlive
you and continue to touch people you've never even met. My
first Aloha experience happened after Duke had passed away.
And I still remember it with fondness.
Bob 'Idea Man'
Hooey
Archives of past issues are
available on our www.ideaman.net website. Communication is really a part of the 'sales' process By Bob 'Idea Man' Hooey People buy or say 'yes' to something, for emotional reasons in relation to the benefits 'perceived' and sometimes received. They use facts to back up or justify their purchase or decision. In your communication with people, it would be wise to keep in mind that people will react 'emotionally' to what you say or write. You are 'selling' your ideas, your position, your services, your products, and most importantly yourself when you communicate. Perhaps it would be beneficial to take a moment and discuss the basic reasons we've found that people buy or say 'yes' to something. These emotional needs underlie the reason they buy into your programs, buy your products, or buy you as a person to work with or deal with; why they can be persuaded to say 'yes' to something. Psychologist Abraham Maslow did exhaustive research and concluded that all people had a hierarchy of needs. He ranked them from the most basic to the loftiest: physiological (sheer survival), security, social, self-esteem, and self-actualization (highest). In 'Secrets of EFFECTIVE Customer Service' we covered the top ten as they relate to giving people more reasons to engage you, trust you, or buy from your company. I have included all 25 for your consideration (and there are undoubtedly more not catalogued here). In 'Thinking Beyond the FIRST Sale' we actually explored 51 reasons. These can be helpful in your
interpersonal skills and dealings with family, friends, employees,
managers, co-workers, clients, and suppliers as well. Remember when
you communicate effectively, people want to be involved in your life
and become actively committed to helping you succeed.
Here are the
25 Emotional
needs:
Whether you are talking one-on-one, selling or leading, presenting to a group of people, or communicating in writing, your audience or readers will be evaluating and reacting to your words and 'filtering' them through one or more of the above emotional needs. Tough sell isn't it? But if you have done your homework and know a little bit about the needs, background, and thought processes of those you want to reach, it will be much easier. You can enhance your chances of success by carefully crafting your communication to touch on or draw upon the emotional needs of your audience or readership. But, be cautious in its use. Some would ask, isn't this manipulation? My gut reaction would be to say no! On the surface it might appear that way, but only you know your 'true' motives. If your 'true' motive is to
communicate more clearly, more effectively and your desire is to
serve them by giving them all the information they need in a way
that makes it easier for them to relate to it - then I say go for
it! Having an honest desire to help people is what builds a
foundation for success under your career or business and helps
ensure both longevity and success. Presenting it in the most
positive manner that would help them relate and respond is good
leadership. Update: Close friends of ours
just told us they were expecting. I am so happy for them.
I'm reminded that this concept
works for kids too! We want our kids to grow up
healthy and make wise decisions that will be good for their future.
We need to find ways to appeal to them at their level. This applies
to working with family and friends, as well as clients, co-workers,
management and staff.
So, remember that communication, especially effective communication, is really a process of selling - selling your ideas, your desires, your dreams, and your future. How effective will you be in persuading people to buy in? How successful will you be in inspiring them to help you successfully reach your dreams? © Copyright 2010 Bob 'Idea Man' Hooey www.ideaman.net All Rights Reserved. Used with permission of the author. Bob's innovative, profitable Ideas At Work! have been successfully applied by thousands of professionals across North America. He is the author of 10 leadership, sales, and business success books and his articles appear in North American consumer, on-line, and trade journals. Visit www.ebusinesssuccess.biz for additional articles. Last Minute News February has been
amazing.
Working on new ideas for websites and joint
venture promotions. Figuring out how to fit in side trips and
working on my visit to Russia for June. Writing and researching ideas for a new book. Set
up a CAPS Foundation Mentorship package
offer for an upcoming Speakers Helping
Speakers fund raising campaign. Irene is working with me on
this one as we are including the creation and hosting of a website
as part of our donation package.
March will be
moving fast for sure.
March
6th: Presenting at CAPS Edmonton's 2nd session in their 6th
Profit from Speaking Series on content and
structure.
March
13th: Fly to Amsterdam, via Minneapolis, to keynote the 3rd
annual Professional Speakers Association (PSA) Holland convention
with speakers coming from around Europe and across the globe. I am
going early to acclimatize and explore.
March
18th: Global Speakers Network meeting and then PSA Holland
starts this evening.
March
19th: My keynote is in the afternoon just prior to
NSA President Phil Van Hooser and their black tie that
evening.
March
20th: 2nd day of the convention - I get to listen to some
amazing speakers and hang out with speaking colleagues from around
the globe including a few that have been co-authors of some of our
publications.
March
22nd: Head out to explore The Netherlands for another
couple of days.
March 24th:
Fly to Detroit to work with a new client and help launch
Secret Selling Tips for their 780 sales
staff.
March
25th: Spend part of the morning helping 31 store managers
understand how this sales motivational tool can be best used to help
them equip their sales teams to grow and succeed.Then we launch
Secret Selling Tips for their teams when I get home.
March 26th:
Follow up work with senior management and
then dinner that evening with close friends who recently moved
there.
March
27th: Fly home to Edmonton.
And somewhere in all of
this find time to keep working on websites, coaching clients,
articles, and your April issue of Ideas @ Work. I
will definitely be taking my small laptop with me on this
trip. Thanks for
reading  Bob 'Idea Man' Hooey would be pleased
to be a part of your success team and to work with you to
help make your conference, meeting, or training event
a success. For more information about customized keynotes,
professional and personal leadership training and coaching,
or seminars/retreats, please visit http://www.ideaman.net or call our Creative Office
at: Ask about a customized
conference, coaching or training package to suit your specific
career, company, or organizational needs.
Ask about our innovative
leadership and/or sales leaders' motivational training
programs.
Pictured here: Bob Hooey with Ha'i Mo'olala
(Storyteller by Shige Yamada) ***** If you are new to our Ideas At Work! family, welcome aboard. We publish this monthly e-zine to share ideas and keep in touch with our friends, readers and audience members who wanted to remain in contact and share in the lessons we acquire along the way. You are receiving this E-zine because someone (we hope you) subscribed. At any time, simply follow the To unsubscribe or change subscriber options visit: link at the end of this email. Please pass this issue along to anyone you think will gain some benefit from reading it. If you want to continue getting this on a monthly basis, simply do nothing. If you have gotten this copy as a forward from one of your friends and want a copy of your own, simply follow this link and give us your email address. Our service - aweber - automatically does the rest. You will need to confirm your subscription though a link from aweber to activate your subscription. Follow link for Privacy, Copyright and Policies |
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